Accessibility Statement

Fern & Friend is committed to making our website accessible and usable for everyone. We aim to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards where possible, and we continue working to improve accessibility across our site.

Our Commitment

We want every visitor to have a smooth and comfortable experience. This includes customers who use assistive technologies such as screen readers, magnifiers, voice recognition software, or keyboard navigation.

Accessibility is an ongoing effort, and we review our site regularly to identify and address areas where we can improve.

Help and Support

If you experience any difficulty using our website or need assistance with an order, we’re here to help.

Email: hello@fernandfriend.com
We typically respond within 1–2 business days.

If you prefer another communication method or need additional support, let us know and we’ll do our best to assist.

Feedback

We welcome feedback on how we can make our site more accessible. If you encounter an accessibility barrier or have suggestions, please contact us. Your input helps us continue improving the experience for all visitors.